Privacy Policy
Last updated: August 30, 2026
Lumaevia is a developing longevity-care concept currently operated by Bigado Networks, Inc. (“Lumaevia,” “Bigado,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information obtained through Lumaevia.com, our interest forms, and related communications.
Lumaevia is currently in development. This website does not provide medical services, diagnosis, treatment, prescribing, or medical advice.
1. Information We Collect
We may collect the following categories of information:
Contact information: Name, email address, telephone number, and professional role.
Location preferences: Your preferred Lumaevia market, such as Las Vegas or Phoenix/Scottsdale.
Interest information: General longevity interests, such as energy, strength, recovery, cognitive vitality, and healthy aging.
Physician-partnership information: Practice name, specialty, professional credentials, licensed states, website, and partnership interests.
Communications: Information you provide when contacting us or responding to calls, emails, forms, or text messages.
Technical information: IP address, browser type, device information, referring pages, cookies, and website-usage information.
Please do not submit medical records, diagnoses, medication lists, insurance information, Social Security numbers, financial-account information, or other sensitive medical information through Lumaevia’s general-interest forms.
2. How We Use Information
We may use collected information to:
Evaluate interest in future Lumaevia services and locations
Develop the Lumaevia membership and clinical-partnership model
Respond to patient-interest and physician-partnership inquiries
Provide requested updates about Lumaevia’s development
Communicate by email, telephone, or text message when consent has been provided
Improve our website, forms, marketing, and user experience
Protect our systems and prevent fraud or misuse
Comply with applicable legal and regulatory obligations
Submitting an interest form does not create a physician-patient relationship and does not guarantee acceptance into, or availability of, any future Lumaevia program.
3. Calls, Text Messages and Email
If you provide your contact information and consent to communications, Lumaevia or its service providers may contact you by telephone, email, or text message regarding your inquiry and the development of Lumaevia.
Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.
You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe link included in the message. You may also contact us directly to withdraw consent. We may still send non-marketing communications when legally permitted or necessary to respond to your request.
4. How We Share Information
We do not sell personal information or consumer health information.
We may disclose limited information to:
Website hosting, CRM, communications, analytics, security, and automation providers
GoHighLevel, LeadConnector, and related technology providers used to process forms and communications
Professional advisers and contractors operating under confidentiality obligations
Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security
A successor organization in connection with a merger, financing, acquisition, restructuring, or transfer of business assets
Service providers are authorized to process information only for appropriate business purposes and subject to their agreements with us.
5. Consumer Health Information
Information about general longevity interests may be considered consumer health information under certain state laws, even when it is not protected health information under HIPAA.
We collect this information only to understand general areas of interest, develop potential services, and respond to inquiries. We do not use consumer health information for targeted advertising or sell it to third parties.
Lumaevia’s current website and prelaunch interest forms should not be treated as a patient portal or secure medical-record system.
6. HIPAA
The Health Insurance Portability and Accountability Act (“HIPAA”) applies only in specific circumstances to covered entities and their business associates.
Submitting information through Lumaevia’s general-interest forms does not necessarily make that information protected health information under HIPAA. Please do not submit clinical or medical records through these forms.
If Lumaevia later provides services through a regulated medical practice, that clinical entity may issue a separate Notice of Privacy Practices describing how it handles protected health information.
7. Cookies and Analytics
Lumaevia.com may use cookies and similar technologies to operate the website, understand traffic, remember preferences, and improve performance.
You may restrict cookies through your browser or available cookie-consent controls. Some website functions may not operate properly if cookies are disabled.
We will not knowingly use tracking technologies to disclose sensitive health information to advertising platforms.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, secure hosting, authentication measures, and restrictions on access to collected information.
No internet transmission or storage system can be guaranteed to be completely secure. You should avoid submitting sensitive information through unsecured channels or general website forms.
9. Data Retention
We retain information only for as long as reasonably necessary to:
Respond to inquiries and maintain requested communications
Evaluate and develop the Lumaevia business
Satisfy legal, accounting, security, and compliance obligations
Resolve disputes and enforce agreements
Information that is no longer reasonably required may be deleted or deidentified.
10. Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible information
Withdraw communication consent
Request information concerning certain disclosures
Appeal a decision regarding a privacy request, when applicable
Opt out of the sale of personal information or consumer health information
Lumaevia does not currently sell personal information or consumer health information.
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by applicable law.
11. Children’s Privacy
Lumaevia.com is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children through our interest forms. If we learn that such information has been submitted, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.
13. Changes to This Policy
We may update this Privacy Policy as Lumaevia develops, applicable laws change, or our information practices evolve. The revised policy will be posted on this page with an updated effective date.
14. Contact Us
For privacy questions or requests, contact:
Lumaevia
Currently operated by Bigado Networks, Inc.
Las Vegas, Nevada, USA
Email: support@bigado.com
Please include “Lumaevia Privacy Request” in the subject line.